Shipping Policy

Last updated: August 2026

Where We Ship

We ship across Canada and to the United States.

Shipping Rates

Canada: Free shipping on all e-bikes.
United States: Flat US$200 per order.

Processing Time

Orders are typically processed within 2–3 business days. You will receive a confirmation email when your order ships.

Delivery

Delivery times vary by destination. Tracking details will be provided once your order ships.

Damaged in Transit

If your order arrives damaged, contact us within 48 hours at support@zenebikes.com so we can help.

Contact

support@zenebikes.com · +1 (902) 635-4777