Support
We are here to keep you riding. Below you will find warranty, service and contact details for your Zen e-bike.
Warranty: every Zen e-bike includes a 3-year battery, 2-year electronics and lifetime frame warranty (2-year battery on Pure, Mini and Keji Cruiser). Need help? Email support@zenebikes.com or call +1 (902) 635-4777.
Low-Maintenance by Design
UL 2271-certified batteries and a maintenance-free Gates Carbon Belt drive deliver up to 20,000 km of worry-free riding.
Keep your battery healthy by charging with the included UL-certified charger.
Need a Hand?
Contact your nearest Zen dealer for service and parts, or reach our team directly for help with your bike.
Email support@zenebikes.com or call +1 (902) 635-4777 — we are happy to help.
